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How Our Terms & Conditions Protect Your Play

When you open an account at ligabola, you enter into an agreement that spells out how deposits, withdrawals, gameplay and account security work.

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What These Terms Cover

ligabola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions govern the relationship between you and ligabola from the moment you register through every deposit, game session and withdrawal. They set out your rights to access the lobby, the games and the sportsbook; they explain how we handle your personal data and

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payment information; they define the dispute resolution path if something goes wrong. Access and eligibility depends on local law. We keep a copy of these terms available in your account settings, and you can request a fresh version at any time by contacting our support team
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through the channels listed below. When you fund via DANA, OVO, GoPay or QRIS, you also accept the payment partner's own terms; we act as intermediary to pass your transaction through.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

How to Reach Us About Your Agreement

HOW WE HANDLE YOUR DATA

Security, Privacy and Account Rules Inside Our Terms

Data Protection

Your personal data — name, email, payment details — is encrypted in transit and at rest. We never share your information with third parties except payment processors like DANA, OVO, GoPay and QRIS, and only to complete your transaction.

Account Verification

When you withdraw, we verify your identity by cross-checking your name, phone and registered payment method. This protects your balance and stops unauthorized cash-outs. Verification usually completes in minutes; high-value requests may take up to 2 hours.

Cookies and Tracking

We use cookies to keep you logged in and remember your game preferences. You can manage cookie settings in your browser; blocking them may prevent the lobby from loading properly on mobile.

Account Closure

You can close your account anytime through Settings > Account > Request Closure. We'll process pending withdrawals first, then remove your login access within 24 hours. Your data is retained per local law requirements.

Dispute Resolution

If you believe a charge is wrong or a withdrawal was delayed, contact support with your transaction ID. We investigate within 5 business days and respond with our findings. Escalation paths are outlined in your account agreement.

Changes to Terms

We update our Terms & Conditions occasionally. You'll receive an email notification if a change affects your account rights. You have 14 days to review and accept; if you don't agree, you can close your account without penalty.

Terms & Conditions FAQ

We review account activity regularly. Minor breaches may trigger a warning; serious violations — like bonus abuse or multi-accounting — result in account suspension and forfeiture of balance. We notify you by email before taking action and outline your appeal rights in the notice.

Yes. You can update your email, phone number and preferred payment method in Settings > Account Details anytime. If you need to change your registered name or identity document, contact support; we'll verify your new information before confirming the change.

Deposit and withdrawal limits depend on your payment method and account age. DANA, OVO and GoPay typically allow up to 50 million IDR per transaction; QRIS and bank transfer higher. Contact support to request a limit increase after your account has been active for 7 days.

Change your password immediately and contact support via live chat or email with your account email address. We'll freeze your account, review recent activity and restore it once we've confirmed your identity. Never share your password or PIN.

Yes. Whether you play via the ligabola website, Android app or iOS app, the same terms govern your account, deposits and withdrawals. Login credentials, payment methods and balance sync across all devices instantly.

We retain your personal and transaction data for 5 years after account closure, as required by local financial regulations. You can request deletion of non-essential data (like profile photos) anytime; core information is kept for audit and dispute resolution purposes.

If your withdrawal has not yet been processed by your payment provider, contact support within 1 hour to cancel it. Once DANA, OVO, GoPay or QRIS has credited your wallet, the transaction cannot be reversed; the funds are yours to keep or spend as you choose.

How Our Terms & Conditions Protect Your Play

How to Reach Us About Your Agreement

Security, Privacy and Account Rules Inside Our Terms

Data Protection

Account Verification

Cookies and Tracking

Account Closure

Dispute Resolution

Changes to Terms

Terms & Conditions FAQ

01 What happens if I break a rule in the Terms & Conditions?

02 Can I change my account details after I register?

03 Are there limits on how much I can deposit or withdraw per day?

04 What if I think my account has been hacked?

05 Do the Terms & Conditions apply the same way on mobile as on desktop?

06 How long do you keep my data after I close my account?

07 Can I dispute a withdrawal if I change my mind?

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